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Service Manager (Workshop & Customer Experience)
Own service end-to-end: bookings, quality checks, workflow coordination, and customer updates—without compromising standards.
Northcote, VIC (Melbourne)
Full-time
Senior
What you’ll do
Manage bookings and service workflow planning.
Ensure quality checks are consistent and issues are caught early.
Keep customers updated with clear, honest communication.
Coordinate parts, timelines, and handovers with the workshop team.
Drive continuous improvement in service operations.