Privacy Policy

1.1. We collect personal information necessary for vehicle sales, imports, and services, including:

• Full name and contact details
• Driver's license and identification documents
• Financial information for transactions
• Vehicle preferences and history
• Service and maintenance records

2.1. Your information helps us provide and improve our services:

• Processing vehicle imports and sales
• Managing auction participation
• Scheduling service appointments
• Handling compliance documentation
• Communicating service updates
• Marketing relevant products and services

3.1. We implement robust security measures to protect your information:

• Encrypted data storage and transmission
• Secure payment processing
• Regular security audits
• Staff training on data protection
• Access controls and monitoring

4.1. We may share information with:

• Japanese auction houses and exporters
• Shipping and logistics providers
• Government compliance agencies
• Financial institutions for payments
• Insurance providers when required

4.2. We never sell your personal information to third parties.

5.1. You have the right to:

• Access your personal information
• Request corrections to your data
• Opt-out of marketing communications
• Request data deletion (where legally possible)
• Receive your data in a portable format

For privacy-related inquiries, contact our Privacy Officer:

• Email: privacy@ikigaimotors.com.au
• Phone: 03 9191 3221
• Address: 2-6 St Georges Rd, Northcote VIC 3070, Australia