Privacy Policy
Privacy policy and data handling practices for Ikigai Motors
Your Privacy Matters
1. Information Collection
1.1. We collect personal information necessary for vehicle sales, imports, and services, including:
- Full name and contact details
- Driver's license and identification documents
- Financial information for transactions
- Vehicle preferences and history
- Service and maintenance records
2. Use of Information
2.1. Your information helps us provide and improve our services:
- Processing vehicle imports and sales
- Managing auction participation
- Scheduling service appointments
- Handling compliance documentation
- Communicating service updates
- Marketing relevant products and services
3. Data Security
3.1. We implement robust security measures to protect your information:
- Encrypted data storage and transmission
- Secure payment processing
- Regular security audits
- Staff training on data protection
- Access controls and monitoring
4. Information Sharing
4.1. We may share information with:
- Japanese auction houses and exporters
- Shipping and logistics providers
- Government compliance agencies
- Financial institutions for payments
- Insurance providers when required
4.2. We never sell your personal information to third parties.
5. Your Rights
5.1. You have the right to:
- Access your personal information
- Request corrections to your data
- Opt-out of marketing communications
- Request data deletion (where legally possible)
- Receive your data in a portable format
6. Contact Us
For privacy-related inquiries, contact our Privacy Officer:
- Email: privacy@ikigaimotors.com.au
- Phone: 03 9191 3221
- Address: 2-6 St Georges Rd, Northcote VIC 3070, Australia